Frequently Asked Questions
Everything you need to know about shopping with U2 Shop.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How can I return an item?
You can return any unworn and unwashed items within 30 days of delivery. Visit our Returns Portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna.
How do I know which size to choose?
Each product page features a detailed 'Size Guide.' We recommend comparing your measurements to our chart for the most accurate fit.
Do you ship internationally?
Yes, U2 Shop ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester.